Augmented reality can be a great tool for Learning and Development (L&D), within an organization. Yet, as with any other technology-assisted learning modality through these interactive training games, there are some considerations you must actually take into account before you implement this robust training program. Here are some best practices for developing an AR training program.
- Find a solid business use case for Augmented reality training.
A great resource, to begin with, is the “Manager’s Guide to Augmented Reality” from Harvard Business Review. It is a collection of articles about why managers should embrace augmented reality and includes an augmented reality experience.
Rather than the L&D department deciding to implement augmented reality training, it’s much better if a business partner proposes to use augmented reality training to solve a particular business challenge. It’s much stronger to find a solid business case as a reason to use augmented reality training. It’s also important to match the AR training use case with your business’ core values to make sure people understand how the new technology is going to impact the business in a specific way, whether it reduces the amount of time people spend on customer service or increases safety on the job.
- Consider launching with a pilot program
As with any emerging technology, be sure to consider piloting augmented reality training first. Conducting a pilot allows you to identify all the challenges and areas for improvement before involving a large percentage of your workforce. Once you’ve done the initial research and found a good use case, find a business manager who has a specific need. This person is key to the success of your augmented reality training program because they’ll provide insight into what worked and what didn’t, and they can also be the evangelist for your program later on.
- Define your learning goals
Once you’ve identified a challenge that you can solve with an AR training experience, you still need to figure out what your learning goals are going to be. Are you trying to enhance something that you actually do face-to-face, or is your goal related to performance support? This is another case where having a business stakeholder involved can help because they’ll have a specific need they’re trying to address with augmented reality training.
4. Consider The Real World
“Virtual reality training views the physical world as a distraction, whereas augmented reality training views the physical world as an asset.”
This explains the nature of augmented reality training – the superimposition of a digital image over the real world, which elevates the experience by showing real-time information about the objects showcased.
Nevertheless, it also poses an important question about the importance of the physical environment for the development and deployment of an augmented reality training program.
Measure your results and iterate
Treat this project like any other project in the learning department. You need to do design work and think about how you’re going to track outcomes for your program. At a minimum, you want to track how many times the application was opened so you can report on usability and engagement. If possible, you’ll also want to watch users as they access the AR training experience. If they struggle to get it to work or to view the resulting action, then you’ll need to make adjustments. Document things carefully as you go along and make note of whether you’re going to do something different if the tool wasn’t right, and anything else you need to consider as you scale augmented reality training at your organization.
Preparing your teams for the future
The demands of the workforce are changing rapidly as new technology emerges. It’s essential to consider how you can offer training when and where your employees need it most. In many cases, augmented reality training will allow you to take a nimble and innovative approach to train employees, giving them relevant information in real-time. Perhaps it’s time to consider what AR might look like at your organization?
While augmented reality training has been around for several decades, we are only just learning about and experiencing its true potential. AR training ability to connect both the physical and digital worlds makes it adaptable for many use cases. The technology’s numerous adaptations are helping to increase our productivity, standard of living, and quality of entertainment.
Businesses with the right development capabilities and content ideas should consider how augmented reality training could help improve both their business operations and their customers’ experience. Adoption of augmented reality training technology may have gotten off to a slow start, but with new developer platforms, there’s no telling how popular this technology could be.
Therefore, at Indusgeeks corporate e-learning combined with high fidelity learning/training simulations and interactive training games to improve your training outcomes by reducing the training time required (for both learners/trainers) and consequently, reduces the overall costs