Sales training managers always have a lot of responsibilities and need consistent training in sales skills such as decision making and time management to fulfill them. For this, the traditional approach of classroom training may not always be the most optimal option to. Then, how can you actually improve your skills? Well, with game-based elearning scenarios. Game-based elearning scenarios provide you the chance to be there before you really get there, with a nip of game elements.
Game-based elearning reinforces knowledge retention and product training
Product training is one of the most basic training requirements that should be undergone by every salesperson. With new products constantly being launched at various intervals, it becomes very important for the organizations to ensure that they are properly trained on it.
The organization can design game-based elearning to train the sales force effectively on it.
Sales and product training requires repetitions and revisions to drive the message home. Game-based elearning breaks learning content into small nuggets, skilfully integrated with gameplay. Small chunks of information or micro learning is absorbed well and retained for longer time period.
Improves Decision Making
Game-based elearning for sales training usually revolve around real-life scenarios, to assist and actually gauge the learners in understanding and analysing complex situations that they will encounter in real-life scenarios. The user moves ahead based on the decisions made through the course of the game. This sharpens the decision-making skills and equips the sales personnel to work well even under stressful and time-bound situations.
Trains in Time Management
Time management is of essence especially in the sales function. Between product meetings, product training and travel, managing one’s time well and sticking to the schedule has become quintessential. Game-based elearning usually is time-based or has a specific time limit for completion of these interactive training games. While this steady approach generally ensures course completion, it also generally trains learners to work within a timeframe and manage time very efficiently.
Game-based elearning for selling and negotiation skills
One of the biggest advantages of game-based elearning is that they help the learners to practice the learning content without the fear of making any mistakes. Game-based elearning can be used to implement scenario-based learning experiences. By putting the salesperson in a simulated situation that they may face during an actual sales call it prepares the learner to entirely prepare themselves from negotiations to selling and finally closing.
Real-time Feedback through detailed Analytics and reporting
The perk of game-based learning is that everything is plain, right in front of the eyes and this includes assessments and feedbacks. In game-based learning the learners need to overcome certain challenges, and based on the answers or decision, an immediate feedback is shared allowing the learner to assess their own position, be motivated to fare better.
Game-based learning acts as an active motivator both at individual and organizational level. While the learners can view their progress on the dashboards, they can also see their position at an organizational level, compare scores with the peers and most importantly identify the areas that require improvement. Game-based learning for sales training also helps in staying in par with the technological demands, allowing learners to learn-on-the-go, in a competitive and motivating environment and improve in decision making, risk taking, problem solving, memorization skills etc.
Game-based elearning for Induction and On-boarding
So what are the challenges which the modern day organizations face in employee induction training?
- Induction not conducted within the first month of the employee joining as traditional induction training involves clustering batches of new joiners together over a certain period of time.
- Too much information overload is a very good possibility, especially in a smaller organization and also in a traditional employee induction training due to continuous and long drawn process spread over a period of a few days, because of which the learner might not be able to recall and apply the information at work.
- Lack of engagement, immersiveness and interactivity in a traditional induction training can make the induction process boring and disengaging.
- Frequent changes in the induction content involving either new business units, processes or people can lead to information getting redundant and the need to pass on the revised or information to the new joiners about the changed process.
So here is how you could use game-based elearning to increase employee retention levels and engagement in the on-boarding process:
Take New employees On A Virtual Tour to make them feel more comfortable with the new office setting
New employees need to know where they’ll be working, taking breaks, and clocking in each day. Game-based elearning allow them to explore their work environment before they step foot into the actual physical space. Instead of immersing themselves in fantasy worlds, employees can go on an epic journey through your stockroom. This offers a vast variety of benefits, such as improved productivity and more effective resource allocation. For example, managers no longer have to give employees the “grand tour”, because they’ve already seen it online.
Lead Them On A Journey Through Your Company’s History and Compliances
Company pride is essential. One of the most effective ways to cultivate it is by showcasing your organization’s history and culture. Develop a timeline-based game that highlights every stage of your company’s journey. Employees get to see the inner workings of the brand and how it’s grown over the years. Tell them the story of who you are, what you stand for, and what sets you apart. Employees who can feel a connection with your company are more likely to stick around. They will also be effective in brand representatives for your customers and clients, which means increased profits.
Develop A “First Day On The Job” Branching Scenario through game-based elearining
A new hire’s first day can be extremely nerve-wracking. They usually don’t know anyone and are a bit unsure about how they’ll perform. You can ease the pressure by creating a “first day on the job” branching scenario that serves as an orientation. New employees have the chance to login to the system, interact with co-workers, and ring up purchases. Best of all, it takes place in a supportive virtual learning environment. They can ask for help from an instructor if any problems arise, or even use the in-course FAQ. You also have the opportunity to evaluate their performance so that they can iron out any issues beforehand.