The use of soft skills games especially via serious games in corporate training and E-learning has become increasingly popular over the years. Soft skills have to be actually practiced in order to improve or to be developed, there is no way of learning soft skills if they are not practiced. In corporate E-learning, soft skills development are an especially important and complex area.
Before the development of interactive training games (Serious games), classroom training was actually the only way to develop soft skills since traditional e-learning and its reliance on one-way slide shows and videos was too theoretical and most certainly lacked the necessary interaction to train employees in skills like daily communication, leadership training games, negotiations, which require constant practice to develop.
Games generally help develop effective and cognitive potential, domains responsible for ‘soft skills’, so valuable in the world of corporate training. Soft skills are not learned with theory or books, but they require a different learning process, based on consistent practice and storytelling. If employees have to work on specific assignments, where they need to collaborate with a team, it provides them a wonderful opportunity to know someone really well, especially if done right with soft skills games in a virtual, interactive environment.
So here are a few reasons why soft skills games for corporate E-learning has gone from being just a fad to a necessity:
1. Increased cognitive function and decision making
Game-based training activities are situation-based, require students to think promptly, use logic and solve a problem.
When teaching through soft skills games, gamification and game-based training and learning advocate the use of conversation prompt and social situations to practice. Aspects such as strategic thinking, putting oneself in the position of others and also the development of analytical and communicative skills, etc., are factors very much present in many serious games for training through soft skills games.
2. Develop a real interest in learning
If you want to learn through soft skill games (or any other skill for that matter), it is important that you remain interested in it and it’s as engaging as possible. Traditionally, soft skill training is boring and looked upon as “just another useless training that was a fad’ by many employees. However, game-based training has changed this. Gamification programs for soft skill development keep a balance between the skill set of the employee and the challenge/activity that is given to them. As the employees begin to progress, the difficulty level of the challenges and activities also rise.
This is extremely important to implement and drive successful training. According to a study conducted, in a multi-device world, the average human’s attention span is eight seconds; less than a goldfish’s. And, to overcome this obstacle, it is important that you retain the interest of the employee. Game-based training helps achieve this easily.
3. Games rejuvenate key Reasoning/Discerning and Leadership skills
Most games expect learners to think rapidly and utilize rationale so as to deal with upcoming issues. This necessity helps in developing basic leadership skills as well as enables administration aptitudes. Key reasoning, empathy development or placing oneself in the situation of others, the development of analytical and communicative skills, and so on, are present in many games for the learning of soft skills and behavioral skills.
4. Games enhance Memory
Games take after a structured story that enables learners to drench themselves in a setting keeping in mind the end goal to build up a skill. Not only do they help with increasing cognitive ability for the given tasks by correcting certain practices and rehashing certain behaviors, but learners also wind up retaining those practices that assist them to solve the game, progress ahead and get positive feedback.
Developing and inculcating soft skills and behavioral skills in corporate eLearning can escalate company profits and increase workplace efficiency. For instance, communication skills are indispensable and absolutely required in daily circumstances. It results in employee engagement and satisfaction and therefore, it is more likely to stay with your organization.
Advantages of incorporating soft skills games in the Corporate E-Learning program?
Game-based training offers innumerable benefits over traditional classroom-based training program in the organization. Game-based training can have an impact on the corporate learning agenda and impact training sessions in a huge way.
Training for a specific, discrete task especially in service and manufacturing environments can be delivered in short separate modules to improve the retention of each task rather than having all of the information given at one point in time which often makes it extremely confusing and hard to keep up.
Onboarding for new hires can familiarize employees with company policies and processes on various such subjects
Games, although they can be `fun’ for the employees but still have a significant impact on learning. (The player can experience fun during the game and still experience learning during gameplay if the level of engagement is high which in turn increases the ROI substantially).
While games have been popular for a number of decades, companies are using them to train new employees more than ever because of the extremely low risk and high reward strategy. Games provide employees with a fun and safe environment (no-risk, consequence-free environment) to experiment, using the information they have just been taught, and offer challenges, feedback, and rewards that are extremely motivational. Companies use the feedback and analytics from these training games to make sure that knowledge is being retained, employees are being developed, and learning content is being retained.
Gamification should actually be the pièce de résistance of the final solution – the one element, that by its transparency, has the most impact.