The use of soft skills games especially via serious games in corporate training and E-learning has become increasingly popular over the years. Soft skills have to be actually practiced in order to improve or to be developed, there is no way of learning soft skills if they are not practiced. In corporate E-learning, soft skills development are an especially important and complex area.
Approx. 1 million youngsters are joining the workforce today but every 1 out of 4 requires upskilling (especially, soft skills like spoken English) to be employable.
Before the development of interactive training games (Serious games), classroom training was actually the only way to develop soft skills since traditional e-learning and its reliance on one-way slide shows and videos was too theoretical and most certainly lacked the necessary interaction to train employees in skills like daily communication, leadership training games, negotiations, which require constant practice to develop.
The best way to motivate your employees whilst keeping them engaged in the activity is to have training that is primarily game-based. Training for soft skills is best done via a gamification/game based method and here are a few reasons why game-based training, especially for training for soft skills, is usually a good solution:
- Gaming uses multiple aspects and facets of interactions/intelligence for learning (logical, special, linguistics, intrapersonal, kinesthetic, music).
- Games are very immersive, engaging, interactive and motivating through new technology and interactions.
- Active learning—the learner is seeing and doing something always.
Games provide another means of performance support and can give learners a competitive edge.
- Gaming provides just-in-time learning.
According to Schulz “Soft skills fulfill an important role in shaping an individual’s personality by complementing his/her Hard Skills. But however, over-emphasizing it to such an extent should not taint the importance of soft skills, that hard skills, in certain fields, are demoted to secondary importance”, the good news is that this trend is moving forward primarily because of ‘behavioral science research in psychology and economics which suggests that noncognitive factors—soft skills like motivation, work ethic, teamwork, organization, cultural awareness, and effective communication—play a role that is as important or even more important in determining success in school and in the workplace.’ according to Kyllonen.
Ways To Develop Soft Skills
According to major scientists, developing personal as well as social skills from childhood is of utmost importance. And somewhat annoying habits in people (like putting things off until the last moment) actually develop their stress-resistance and the ability to work within tight timeframes.
Adults generally have a wide choice of numerous training programs on motivation, teamwork, time management, leadership, personal development, presentation skills, etc. Participating in sports, volunteering, or collaborating with public organizations help develop one’s soft skills as well. Such experiences can greatly improve one’s communication skills and teach taking responsibility for one’s actions.
The recent trend in personal competences development has been business games. This particular trend is not entirely surprising since psychologists consider games as the most effective way to acquire new skills and develop the existing ones.
Economic Literature discusses the new concepts evolving with regards to human capital. “Human capital is a worker’s set of skills, broadly defined, that enhance productivity. They can be cognitive skills, abilities, knowledge, dispositions, attitudes, interests, etc.” According to Kyllonen “a 2012 study by Millennial Branding found “communication skills,” a “positive attitude,” being “adaptable to change,” and “teamwork skills” to be the four most important traits employers are looking for when they are hiring. Finally, seems like ‘corporate training, a $50 billion dollar industry, is concerned to a considerable extent with Soft Skills’
The best quality of very successful game-based learning is the integration of tools which facilitates the internalization of content. The most ideal and efficient method for getting the hang of something is doing it, and it is particularly so with the improvement of management skills. Simulators in game-based learning reproduce real-life circumstances in order to have a no-consequence practice with minimal to no-risk and take in these soft skills and behavioral skills that reinforce personal and professional advancement. Game-based learning requires learners to ponder quickly and use logical reasoning to resolve situations. This boosts the development of decision-making skills. These skills cannot be learned from books, or with hypothesis or presentations, but rather just through training. Games have been utilized as a part of crisis administrations training, military training, and healthcare services, retail, manufacturing and countless other domains.
One of the most compelling challenges faced by soft skills games for training is the conversational element, something especially faced by a modern sales agent. Regardless of the product, one of the most difficult tasks that new salesmen have to face is making a positive personal connection with their customer to drive the meeting ahead and successfully accomplish their sales goal, while also balancing client-vendor relationships.
So where does gamification come in all of this? Gamification should really be the pièce de résistance of the final solution – the one element, that by its transparency, has the most impact.
Therefore, at Indusgeeks game based elearning for soft skills games combined with high fidelity learning and training simulations to improve your training outcomes by reducing the training time required (for both learners/trainers) and consequently, reduce the overall costs.